Our Management team are all experienced in their fields and continuously train to improve themselves and the company to keep it in the lead.

Clentec Limited ensures that all its operatives from Director to cleaning staff receive the same detailed training throughout. We believe that investment in training leads to better staff retention, greater commitment and increased productivity. This in turn, produces high standards and continually satisfied clients. All training is documented and company training guides are in place for all technical skills to ensure a consistent approach.

Recruitment is one of the key ingredients in supplying a first-class service.

We recruit carefully and responsibly, mindful of the legislation on anti-discrimination and mindful of rules governing foreign workers.

To date the company employs around 350 cleaners. As part of our policy we take care and do our best to employ candidates of good character prior to their engagement with our company. Foreign workers must show that they have an acceptable understanding of English to comply and understand their Health and Safety responsibilities. As a security measure only those who can match our criteria are employed. We also ensure that we have all necessary documentation including a police conduct certificate and a full medical certificate certifying that the person is free from all contagious diseases such as Hepatitis etc.

All members of staff are employed directly by us as we feel by personally selecting and training our workforce, we can be confident in the level of service we offer. Prior to start up all are vetted by the Malta Police.

Training (Training is given prior to engagement)

Each member must undergo no less than 6 basic modules in cleaning. Our expert trainer has studied with The British Institute of Cleaning Science. Besides refresher courses, teams undergo further training in Advanced levels in new procedures or methods.

Cleaning Training Course

The course provides students with the basic knowledge, skills, and competences related to general cleaning methods. Through the course, the skills gap generated by cleaners who learn the trade through past experience at work and at home due to a lack of formal education and training is bridged. This vocational training programme provides CLENTEC’s personnel with an understanding of interpersonal skills and allows growth in oneself to thus furthering their chances with the cleaning industry.

Following a skills gap-analysis and a consultation with CLENTEC’s management, a proffesional agency have created a training programme which factors in and ameliorate the typical weaknesses and strengths of each induvial. In order to ensure that all trainees, regardless of their intrinsic learning capabilities, reap the benefits of CLENTEC’s in-house training, an extremely interactive approach is undertaken. In this regard, 50% of the course material is based on theory and the remaining 50% is based on practical sessions. To this effect, CLENTEC’s staffs are given the tools to embrace the profession’s theoretical aspect and are given the opportunity to turn theory into practice in a supervised environment.

The final objective of this training programme is to provide CLENTEC’s employees with a theoretic and practical anchor upon which they can continue to build their skill-set through ongoing hands-on experience and customer relations.

This course is intended to help CLENTEC’s staff develop the skills required of a professional in the cleaning industry. By ensuring that CLENTEC’s staff are trained to the highest standard, the company strives to provide its customers with a unique and superior service.

The aforementioned course contains the following Core Topics:

a) Colour Codes;
b) Basic Procedures for Cleaning and Polishing a Variety of Surfaces;
c) Dusting, Damp Wiping, Washing, and Polishing;
d) Floor Covering Types;
e) Equipment, Materials, and Supplies;
f) Basic Cleaning Procedures for Hard Floors;
g) Basic Cleaning Procedures for Carpeted Floors; and
h) Toilet Area Cleaning, Basic Bathrooms, Showers.

Following the successful completion of this course, trainees shall therefore be in a position to:

1. Understand the essential elements and the importance of:

- Proficiency Cleaning;
- Chemistry Relating to Cleaning;
- Basic Cleaning of Above Floor Surfaces and Hard Floor Surfaces;
- Basic Cleaning of Carpeted Floor Surfaces; and
- Basic Cleaning of Bathroom and Toilet Areas; while following good working practices in all aforementioned areas;

2. Understanding and describing different types of colour coding and machinery. Students will also be able to carry out correct procedures and locate safe places of storage;

3. List types of cleaning agents and their use;

4. Explain the importance of using personal protective equipment in various situations;

5. Understand procedures related to how to prepare work areas prior to commencing particular cleaning procedures;

6. Explain the importance of marking and labelling in the cleaning sector; and

7. Describe correct procedures when cleaning different types of floor services and above floor surfaces.

Equal Opportunities and Diversity Policy

Purpose

This Policy defines the minimum standards on diversity, inclusion and non-discrimination with a clear commitment to equality of opportunity. The policy is designed to ensure that we continue to develop fair employment practices and create a diverse workforce that is truly representative of all sections of society. We strive to create an environment in which our differences can be acknowledged, respected, and valued so that all may realise their full potential and the talents and resources of our workforce are fully utilised to enable us to provide the best service to our customers.

Minimum Standard

The Policy documents the Diversity & Equal Opportunities which comply with local employment regulations and commits to providing equality of opportunity and treatment for all
employees regardless of their:

• Gender
• Colour
• Ethnic origin
• Culture
• Religion or belief
• Sexual orientation
• Disability
• Marital status
• Race
• Age
• Civil Partnership
  
  

We also aim to ensure that no job applicant, employee or group of employees is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

We have established a complaint procedure to manage any complaints that may arise from any failure to adhere to this, or any other policy or minimum standard.

We value all our employees for their contribution to our business and their opportunities for advancement will be equal and not influenced by considerations other than their performance, ability and aptitude. 

In respecting and valuing the diversity among our employees and all those with whom we do business, managers and employees are expected to ensure that the work environment is free of all forms of discrimination and harassment. Every manager and employee is expected to abide by this policy and uphold the company’s commitment to workforce diversity.

Insurance Cover

All employees are fully insured, we have Employer’s liability and Public liability including Work Away Extension.

Clentec's Public Liability Summary of Cover
Clentec's Employers' Liability Summary of Cover